Privacy & Cookie Statement

This is the Privacy and Cookie Statement of LendLeap B.V., located at Hunzelaan 39, 8032 XG in Zwolle.

LendLeap complies with the applicable laws and regulations regarding the protection of personal data (including the General Data Protection Regulation, GDPR).

Below, you can read more about which personal data we process about you, how we do so, why, and what your rights are. You can also find information on which cookies we use and why.

Processing of Personal Data and Purposes

When you visit our website, we may process certain personal data about you. Below, you can read which personal data we process in the following situations:

  • When you visit our website
  • When you contact us via a form
  • When you subscribe to our newsletter

We process this data on the basis of our legitimate interests, such as improving our website and handling your inquiry, complaint, or request. In addition, we process your data based on your consent, for example when you agree to our cookie banner or when you subscribe to our newsletter.

Website Visit

When you visit our website, we collect various types of personal data through the use of cookies. You can read more about this under “Cookies.” The following personal data may be collected during your website visit:

  • Pages viewed (including unique identifiers and statistics)
  • Traffic to and from the website (e.g., the time of your visit)
  • The referring URL
  • The search terms you used
  • The operating system you use
  • The browser you use
  • Specifications of the device you use
  • Your IP address

We collect this data to learn about how you interact with our website and to improve it accordingly. For instance, we may optimize the website for different operating systems and browsers or reorganize pages so information is easier to find.

Contact Form

When you fill out the contact form on our website, we collect the following personal data:

  • Your name
  • Your email address
  • Your phone number
  • Any other personal data you share in the comments field

We collect this data in order to contact you and to handle your comment, complaint, or request. We also use this information to keep you informed of the status of your comment, complaint, or request. If you do not provide the requested information in the contact form, we cannot fulfill your request.

Newsletter

When you subscribe to our newsletter, we collect the following personal data:

  • Your name
  • Your email address

We collect this data to fulfill your request. We use your name to identify and address you, and your email address to send you the newsletter.

Disclosure to Third Parties

Your personal data is only shared with other companies or institutions if this is allowed by law and regulations. We only disclose your personal data to third parties if:

  • LendLeap has engaged that third party to process certain data on its behalf
  • LendLeap has a legitimate interest in doing so
  • LendLeap is legally required to do so
  • It is necessary for the performance of a contract with you
  • You have given your consent

Parties engaged by LendLeap must meet strict security requirements and have committed to LendLeap that they will not use the data for purposes other than those stated above. They are not permitted to use the data for their own purposes.

The parties that process your personal data on behalf of LendLeap include:

  • Cookie providers
  • Hosting providers
  • Email marketing providers
  • Data analytics companies

Third-Party Websites

This Privacy Statement does not apply to third-party websites connected to our website via links, such as buttons linking to LinkedIn, Facebook, and Twitter.

We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

Security

The security of your personal data meets the requirements set by the applicable laws and regulations. Appropriate security measures have been put in place to prevent misuse and unauthorized access to your personal data. Access to your personal data is restricted to only those persons who require access to perform their tasks. We regularly review our security measures.

Among other things, we have taken the following security measures:

  • Passwords with two-step verification on our laptops and systems
  • Access controls in our offices and at the premises of our hosting provider
  • Encryption of digital files
  • Website security with an encrypted connection (256-bit SSL – indicated by the padlock symbol in the browser) to protect the connection between the visitor’s computer and LendLeap’s servers

Retention Period

LendLeap does not retain your personal data longer than necessary for the purposes described in this Privacy Statement. The retention periods LendLeap uses are as follows:

  • Contact form: until the request is resolved
  • Newsletter: until you unsubscribe from the newsletter
  • Requests regarding data subject rights: 4 years
  • Cookies: see cookie statement

Your Rights

You have several rights because we process your personal data. You have the right to:

  • Access your personal data
  • Correct your personal data
  • (In certain cases) have your personal data deleted or restrict its processing
  • Withdraw any previously given consent
  • Transfer your data to a third party designated by you

You can exercise these rights by contacting us. See our contact details under “Contact.”

Objection

In addition to the rights mentioned above, you also have the right to object to a particular processing of your personal data if it specifically relates to your situation.

You can submit your objections or requests to LendLeap using the contact details below. We will assess your objection and/or request in accordance with the requirements of the GDPR.

When exercising the above rights, we may ask you to identify yourself to ensure that you are indeed the person making this request. We will respond to your request as soon as possible, but no later than within one month. In exceptional cases (e.g., complexity of the request), we may extend this period by two months. If so, we will inform you within the first month.

Contact

LendLeap B.V.
Hunzelaan 39
8032 XG Zwolle
Email: info@lendleap.nl

Questions, Complaints, and Amendments to This Statement

If you have any questions about this Privacy Statement, please contact us. You can reach us using the contact details above.

You have the right to file a complaint regarding LendLeap’s processing of your personal data. You can submit this complaint to LendLeap itself or to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

This Privacy Statement may be amended by us from time to time. The most recent version can always be found on our website. This statement was last modified on December 1, 2024.